Privacy Policy


Last updated: 23rd May 2019

 


Definitions:

We, Cocoon Wellbeing Limited, trading as Helix Resilience (“Helix”, “we”, “our” and “us”), respect your (referred to as “customer”, “client”, “consumer”, “you” “them” and “their”) privacy and are committed to protecting your personal data. The data protection privacy policy informs you how we look after your personal data and tell you about your privacy rights and how the law protects you.

We explain how we collect, use and disclose information about you.

It is important that the personal data we hold about you is accurate and current so that we can provide an appropriate service.

 

  • Collection of Information

According to GDPR (General Data Protection Regulation), Personal data are any information which are related to an identified or identifiable natural person.

We may collect, use, store and transfer different kinds of personal data about you which may include but are not limited to first and last name, email address, contact numbers and company name.

 

  • Use of Information

We only use your data on a needs-to basis to contact you about our product and set up a demo. The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at support@helixresilience.com .

 

  • Purposes for which we will use your personal data

Below are the methods in which the ways we plan to use your data, and the legal bases we rely on to do this.

3.1 Marketing

We will use your contact details to set up a demo and communicate with you about our product.

3.2 Cookies

You can set your browser to deny all/some browser cookies, alert you to when websites set/access cookies. There are consequences to refusing or disabling cookies, meaning you don’t have full functional accessibility to our website.

3.3 Change of purpose

Unless we deem it suitable, we only use your personal data for the reasons in which we collected it in the first place. We are more than happy to provide clarification on how the processing for the new circumstances deems us suitable in dispensing information, please contact us for this.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

  • Data Rights

We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws.

Rights that you may have, depending on the country in which you live, include:

Accessing, correcting, updating, or requesting deletion of your information.
Objecting to processing of your information, asking us to restrict processing of your information, or requesting the portability of your information.
Withdrawing your consent at any time if we have collected and processed your information with your consent.
Complaining to a data protection authority about our collection and use of your information. For more information, please contact your local data protection authority.
Please note that Helix Resilience is a controller of your information. Other members, such as group organizers and network administrators, may also act as controllers of your information. You should contact these members if you have any questions about how they use information that you have provided to them.

 

  • Changes to Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by in-Product message, email (sent to the e-mail address specified in your account) or by means of a notice in the Products prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

  • Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@helixresilience.com.